Effective Date: November 27, 2023Address: 789 Granite Drive, Denver, CO 80204, United StatesContact: [email protected]
rocked.pro ("we," "us," or "our") operates a rugged rock-climbing simulation game focused on realistic climbing mechanics, global mountain exploration, and competitive leaderboards. This Privacy Policy explains how we collect, use, disclose, and protect your information when accessing or using our website, games, and related services (the "Services"). By using the Services, you consent to the practices described herein.
1. Information We Collect
Personal Information: Account registration requires your email address, username, and encrypted password. Optional details include your preferred climbing style (e.g., bouldering, sport climbing) and favorite mountain region. For in-game purchases (e.g., climbing gear upgrades, premium mountain routes, cosmetic skins), payment information is collected via third-party processors (Stripe, PayPal) and not stored on our servers.
Gameplay & Technical Data: We automatically collect climb completion times, route difficulty metrics, gear usage logs, device specifications (model, OS, GPU performance), IP address, and session duration. Player climbing patterns are tracked to refine physics mechanics and route design.
Cookies & Tracking Technologies: Essential cookies enable account login, save climb progress, and store gear preferences. Non-essential cookies (Unity Analytics) measure engagement and identify popular mountain routes, with your explicit consent.
2. How We Use Your Information
To create and manage your account, authenticate access, and deliver core Services (cross-device progress sync, leaderboard updates).
To process purchases, deliver virtual items, and resolve payment-related issues.
To analyze gameplay data to fix bugs (e.g., grip physics glitches), adjust route difficulty, and develop new mountain content aligned with player preferences.
To communicate with you (new route releases, climbing tournaments, support responses) via email or in-app messages.
To enforce our Terms of Service and prevent cheating (e.g., speed hacks, infinite stamina).
3. Disclosure of InformationWe do not sell or rent personal information. We may share data:
With third-party service providers (cloud hosting via Google Cloud, anti-cheat tools, analytics platforms) bound by confidentiality agreements.
To comply with legal requirements (subpoenas, court orders) or protect rights, property, or safety of users or the public.
In the event of a merger, acquisition, or asset sale, with prior notice to you.
4. Your Rights & Choices
Access, update, or delete personal information via account settings; contact [email protected] for permanent account deletion.
Manage cookie preferences through your browser (non-essential cookies do not impact core gameplay).
Opt out of marketing communications by clicking "unsubscribe" in emails or adjusting notification settings.
5. Data Security & RetentionIndustry-standard security measures (end-to-end encryption, secure servers, regular security audits) protect your information. Personal data is retained while your account is active or as required by law. Gameplay data is stored for 2 years post-account deletion for leaderboard history and content improvement.
6. Children’s PrivacyThe Services are intended for users aged 10 and older. We do not knowingly collect data from children under 10. If identified, such information is promptly deleted. Parents/guardians may verify or delete their child’s data by contacting us.
7. Changes to This PolicyWe may update this Privacy Policy periodically. Revised versions are posted with a new effective date. Continued use of the Services after changes constitutes acceptance of the updated policy.